> Hi, I'm Ryan Chisholm

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Computer Science and Business @ Wilfrid Laurier University

Business Systems Analyst @ RBC
IBM Z Student Ambassador


Hardworking and ambitious young professional, with a background in software and management

RyanChisholmMW@gmail.com

+1 (416) 571 - 2014

Ryan Chisholm

Experience


Business Systems Analyst - Personal and Commercial Credit Technology
Royal Bank of Canada (RBC)
Jan 2026 - Present
Technical Systems Analyst - Credit System Services
Royal Bank of Canada (RBC)
May 2025 - August 2025
• Automated variety of processes through Github Actions workflows, using javascript and yml
• Built jobs to automate checks before deployment and releases
• Wrote automations to increase security checks for ServiceNow requests
Technical Systems Analyst - Mainframe Operating Systems
Royal Bank of Canada (RBC)
Sept 2024 - Dec 2024
• Managed and maintained critical mainframe systems and applications
• Implemented changes and fixes to development and production environments
• Utilized JCL, REXX, and COBOL to create jobs to run on IBM's Z16 system
• Automated tasks for production applications such as DB2 and IMS, using python
• Migrated outdated products to new versions of COBOL and z/OS

Key Experience Areas:

  • Big Data Analytics
  • Business Systems & Solutions
  • Database Architecture
  • System Integration
  • System Architecture
  • Requirements Gathering
  • Cloud Engineering
  • Automation

Portfolio


RBC T&O Intern Case Competition - Fall 2024 - Runner Up
Placed 2nd out of 25 teams of RBC interns. Our pitch was for a new RBC credit card program which rewards purchases from sustainable organizations, with points and cashback. This addressed the case which was to find a way to appeal to Gen Z and those who are more climate concious.

IIBA - Business Analysis Fundamentals Course

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IBM - AI & Data Analytics

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IBM Z Architecture - Experienced

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IBM Z Day Speaker and Presenter Skills Course

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WaveMakers - Team Building and Professionalism

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IBM Z Foundations

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IBM Z Xplore - Concepts

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IBM Dev Environment Foundations

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IBM Mainframe Environment Foundations

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Systems Programming Foundations

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Assembler Programming - Experienced

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Mainframe Application Programmer - Secure Coding Foundations

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JCL Course Certification

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About Me


I grew up in Milton, Ontario and I am currently a fourth year student at Wilfrid Laurier University, pursuing an honors BSc in Computer Science with a minor in Business. Graduating this summer, I am currently working at RBC in Toronto, Ontario as a Business Systems Analyst on the Personal & Commercial Credit Technology team, AI & Data platforms designation. I have a passion for solutions and problem solving. I look to go into a career in solutons, consulting, or business analysis.

Knowledge Skills

  • Mainframe
  • Systems Architecture and Adminstration
  • Cloud Engineering
  • Cybersecurity
  • Computer Networks
  • Databases
  • Consulting
  • Analytics

I have experience working in systems programming, systems administration, application development, cloud engineering, automation, cybersecurity, database architecture and computer networks from my two co-op terms at RBC. And I have developed a knowledge of algorithms, software architecture and solutions engineering, operating systems, databases and computer networks through my 3 years at Wilfrid Laurier University. And I have developed solid consulting, advising, presentation, communication and financial skills through my minor in Business and case competitions.

Technical Skills

  • IBM z/OS, z/VM, z/TPF
  • Microsoft Azure, Firebase, MongoDB, DB2, Microsoft Access Database
  • COBOL, ARM Assembly, Java, Python, C, SQL, JCL, REXX, VBA
  • RACF, TSO, IMS
  • Flask, .NET Core, pandas, react.js